| school year | 100 |
| Journal level | SSCI, |
| Title (title) | Exploring the Perceived Competence of Airport Ground Staff in Dealing with Unruly Passenger Behaviors |
| Journal Name | Tourism Management (SSCI) 【本期刊名列美國科學情報研究所社會科學引文索引 (Social Science Citation Index; SSCI) 收錄期刊，Impact Factor：3.140 in 2015 / 4.324 in 5 Years，© 2016 Thomson Reuters，2016 Journal Citation Reports®，ISSN: 0261-5177】 |
| Published year | 2012 |
| Publication month | 6 |
| Publication style | Paper |
| Number of volumes | 33 |
| Number of periods | 3 |
| Author Chinese name | 楊政樺 |
| Author English name | |
| Author type | First Author |