| school year | 94 |
| Journal level | TSSCI, |
| Title (title) | 以關鍵事件技術及劇場理論探討航空公司服務遞送滿意之研究-以台港航線為例 Applying the Critical Incident Technique and Dramaturgical Theory to Measure the Airlines Service-delivery Satisfaction--An Empirical Study of Taiwan-Hong Kong Route |
| Journal Name | 運輸計劃季刊 Transportation Planning Journal (TSSCI) ，交通部運輸研究所【本期刊名列行政院科技部TSSCI正式期刊，ISSN: 1017-7159】 |
| Published year | 2005 |
| Publication month | 6 |
| Publication style | Paper |
| Number of volumes | 第34卷 |
| Number of periods | 第2期 |
| Author Chinese name | 楊政樺 |
| Author English name | |
| Author type | First Author |